Location: Mississauga
Who Are We?
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our approach focuses on long-term alignment and success for both candidates and organizations.
Why Are We Looking for You?
We are currently supporting a client in hiring a Senior Manager, Operations. This is a high-impact leadership role within a growing organization, focused on leading and optimizing complex operations across multiple functions.
This role is ideal for a strong operational leader who can balance strategy and execution—someone who can build scalable processes, lead teams, and drive continuous improvement in a fast-paced environment.
What’s In It for You?
- Competitive compensation package + bonus
- Comprehensive benefits
- Generous PTO package
- Opportunity to lead and scale operations
- Exposure to large-scale operational initiatives
- Career growth into senior leadership
- Collaborative and evolving environment
- Lead and scale operations across multiple functions and teams
- Own operational performance including service, quality, productivity, and cost
- Translate business strategy into actionable plans and performance metrics
- Lead, coach, and develop supervisors and team leads
- Implement performance management routines and reporting structures
- Drive continuous improvement across processes and workflows
- Ensure compliance with applicable standards and internal policies
- Partner cross-functionally with key business units
- Oversee workforce planning, resource allocation, and capacity management
- Support new initiatives, expansions, and operational changes
- Identify risks and implement mitigation strategies
- Bachelor’s degree in Business, Supply Chain, Engineering, or related field
- 8–12+ years of experience in operations, logistics, or related environments
- 5+ years of leadership experience managing teams
- Experience in high-volume, complex operational settings
- Proven ability to drive strategy, lead change, and scale operations
- Strong analytical skills with experience using KPIs and performance metrics
- Experience with operational systems (e.g., ERP/WMS)
- Strong communication and cross-functional leadership skills
- Continuous improvement mindset (Lean/Six Sigma is an asset)
